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SMS Communication Policy

Back to Home Health may use SMS (Short Message Service) to communicate important information to clients, caregivers, and job applicants. By providing your mobile number, you consent to receive text messages from us regarding appointments, application updates, service notifications, and other related communications.

Key Points:

• Consent: By opting in, you agree to receive automated and/or manual SMS communications from Back to Home Health.
• Message Frequency: Message frequency may vary based on your interaction with our services.
• Opt-Out: You can opt out at any time by replying “STOP” to any message. Message and data rates may apply.
• Support: For assistance, reply “HELP” or contact us at [Insert Phone Number] or [Insert Email Address].
• Data Use: Your phone number and communication preferences are protected under our Privacy Policy.

Privacy Policy

Effective Date: [5.1.2025]

At Back to Home Health, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email, phone number, date of birth, etc.
• Health-Related Information: Relevant to providing care services.
• Usage Data: IP address, browser type, access times, pages viewed.
• Communications: SMS, email, or phone correspondences.

2. How We Use Your Information

We use your information to:

• Provide and manage home health services.
• Communicate with clients and employees.
• Send appointment reminders or updates via SMS or email.
• Process job applications.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your information. We may share data with:

• Authorized healthcare providers and staff.
• Service vendors under contract (e.g., payroll, scheduling platforms).
• Legal entities when required by law.

4. SMS and Email Communication

With your consent, we may send service-related SMS or email messages. You can opt-out at any time.

5. Security

We take appropriate administrative, technical, and physical measures to safeguard your personal information.

6. Your Rights

You may:

• Request access or changes to your personal data.
• Withdraw consent for communications.
• Request deletion of your data where legally applicable.

7. Contact Us

If you have any questions about this policy or your data:

Back to Home Health

[Vail, AZ | (855)402-BACK (2225) ]

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Back to Home Health, from +18554202225 regarding account notifications, customer care, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at +18554202225 or admin@backtohomehealth.com. Mobile opt-in information is never shared with third parties.